Our impact

Making a positive impact

Sustainability is integral to our long-term stewardship and the way we manage and enhance our West End destinations.

Sustainability is central to our values and long-term approach. We continue to operate responsibly, acting in an environmentally and socially sustainable way, to meet the evolving expectations of our stakeholders.

Our focus areas

Our strategy aims to sustainably add value to our buildings and tackle climate change whilst supporting local communities and our people, underpinned by our values, good governance and stakeholder engagement.

Buildings

Progressing towards our Net Zero Carbon targets

Be a leader in the sustainable development of heritage buildings, sustainably adding value and delivering a Net Zero Carbon portfolio by 2040.

How we deliver

  • Low-carbon "retrofit-first" reuse of our heritage buildings
  • Implement energy-efficient retrofit and encourage low-carbon behaviours
  • Integrate new technologies and make "data-led" decisions
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Places

Responsible stewardship of our destinations

Behave as a good neighbour and support our local community, creating sustainable and healthy places.

How we deliver

  • Consider future climate scenarios in the design of our buildings and places
  • Focus on issues that impact our local community
  • Increase biodiversity and create healthier places
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People

Powering our performance

Support our people by promoting diversity, talent development and creativity across our team.

How we deliver

  • Promote an inclusive and diverse culture across our business
  • Provide personal and career development
  • Maintain a positive health and safety culture
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Environment and Buildings

Environmental responsibility

We are committed to minimising the impact of our operations on the environment and recognise the opportunity we have to make a positive impact.

Explore our environmental approach
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Community

Creating value for our local community

Shaftesbury Capital supports its local communities.

Explore our community impact
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Health and safety

Putting health and safety first

We strive to achieve the highest standards of health, safety and wellbeing across our activities.

Read about health and safety

Policies and reports

Reporting on our progress

Shaftesbury Capital is committed to transparency in its sustainability reporting. We have reported in line with EPRA and set out our respective climate risks and opportunities in accordance with the recommendations of the Task Force on Climate-related Financial Disclosures ("TCFD"). 

Read our policies and reports

Case studies

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The Floral

The Floral, located at 27B Floral Street, Covent Garden, has undergone a comprehensive refurbishment, transforming 22,500 sq ft of office space into a modern, energy-efficient workplace while transforming its historic setting. Guided by a sustainability-first brief, the project team delivered a market-leading model in responsible refurbishment. Key sustainable enhancements included replacing the façade and roof insulation, introducing electric air source heat pumps, and removing all gas connections to achieve a fully electrified building.

Read the full case study on our Environment and Buildings page

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9–10 Floral Street

Prior to the recent strip-out project at 9–10 Floral Street, we commissioned a pre-demolition audit to record the materials currently in the building and identified materials for reuse and recycling before works started. Having identified what could be reused and recycled, the strip-out contractor then managed the process of dismantling certain items and delivering them to other projects. Of the 82 tonnes of material removed from the building we were able to donate four tonnes of furniture, lighting and plywood to projects off site. Only 10kg of waste ended up going to landfill, with the rest of the materials being sent for recycling or to be used to create energy. CGI for illustrative purposes only.

Industry recognition

  • Britain's Most Admired Companies – 2025 Sector Winner: Property/Residential & Commercial REITs
  • Corporate ESG Performance Prime logo
  • FTSE4Good logo
  • Considerate Constructors Client Partner logo
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  • European Public Real Estate Association logo
  • Real Estate Balance
  • Better Buildings Partnership logo
  • CLOCS (Construction Logistics and Community Safety) logo
  • AbilityRE logo
  • Science Based Targets logo
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  • a logo with green and yellow text