FAQs
Who are Shaftesbury Capital’s registrars and how do I contact them?
Shaftesbury Capital’s UK registrar is Link Group and our South African registrar is Computershare Investor Services. Contact details for each firm can be found here.
How can I check details of my Shaftesbury Capital shareholding?
If your shares are held on the UK register you may use Link Group's Signal Shares portal to see details of their shareholding. Alternatively, contact details for Link Asset Services can be found here.
If your shares are held on the South African register you should contact our South African registrar, Computershare Investor Services. Computershare’s contact details can be found here.
How do I update my personal details?
If your shares are held on the UK register you may use Link Group's Signal Shares portal to update your personal details. Alternatively, contact details for Link Group can be found here.
If your shares are held on the South African register you should contact our South African registrar, Computershare Investor Services to arrange for your personal details to be updated.
Computershare’s contact details can be found here. If your shares are dematerialised you should contact your CSDP or broker (as applicable) to arrange for your personal details to be updated.
What should I do if I have lost my Shaftesbury Capital share certificate?
If your shares are held on the UK register you should contact our UK registrar, Link Group. Contact details for Link Group can be found here.
If your shares are held on the South African register you should contact our South African registrar, Computershare Investor Services. Contact details for Computershare can be found here.
How do I transfer my Shaftesbury Capital shares into another person's name?
UK shareholders should complete a stock transfer form and send it to the UK registrar with your share certificate.
South African shareholders could contact Computershare Investor Services to request confirmation of the South African requirements. Contact details for Computershare can be found here.
What should I do in the event of the death of a Shaftesbury Capital shareholder?
If the shares are held on the UK register you should contact our UK registrar, Link Group. Contact details for Link Group can be found here.
If the shares are held on the South African register you should contact our South African registrar, Computershare Investor Services. Contact details for Computershare can be found here.
Where are Shaftesbury Capital shares traded?
Shaftesbury Capital’s shares are traded on the London Stock Exchange (SHC) and the JSE (SHC).
ISIN: GB00B62G9D36
SEDOL: B62G9D3
Nominal value: 25p
Does Shaftesbury Capital offer a share dealing service?
Shaftesbury Capital does not offer a dealing service. However for UK shareholders, a dealing service is available from Link Group. Further details can be found here. Alternatively shares can be traded through most stockbrokers, banks or building societies.
How can I check Shaftesbury Capital’s share price performance or find out what my shares are worth?
A variety of share analysis tools can be accessed here.
When will the next Shaftesbury Capital dividend be paid?
Shaftesbury Capital’s financial calendar can be viewed here and information on Shaftesbury Capital’s dividend payments is available on this site.
Can I have my dividends paid directly into my bank account?
Yes, we encourage shareholders to have their dividends paid directly into their bank account. UK shareholders may use Link Group's Signal Shares portal set up a dividend mandate. Alternatively, contact details for Link Group can be found here. Please note that future cash dividend payments made by Shaftesbury Capital from the start of 2025 will only be made by electronic means. We will no longer be issuing payments by cheque.
If your shares are held on the South African register you should contact our South African registrar, Computershare Investor Services to arrange for a dividend mandate to be set up. Computershare’s contact details can be found here. If your shares are dematerialised you should contact your CSDP or broker (as applicable) to confirm their requirements.
Who should I speak to concerning advice on the tax on my Shaftesbury Capital shares or dividends?
We are unable to provide any financial advice, so these queries should be addressed to your financial advisor or accountant.
For information purposes only, the scrip dividend scheme booklet sets out a general guide to the UK and South African tax treatment of dividends and scrip shares at the date of its publication. However, this does not constitute advice.
What are PIDs?
PIDs or Property Income Distributions are Dividends paid from the Property Rental Business profits of a REIT Group.
As a UK REIT, all profits attributed to its property rental business (income and capital) are exempt from UK corporation tax. The REIT Group is required to distribute at least 90% of profits arising from its property rental business (calculated according to UK tax rules rather than accounting principles), as PIDs. PIDs are subject to tax as profits of a UK property rental business, in the hands of the shareholders in accordance with their specific tax profile, but will be treated separately from any other property letting business which they may carry on.
PID dividend payments will be paid after deduction of withholding tax at basic rate of UK income tax (currently 20%), which the REIT pays to HMRC on behalf of the shareholder. Certain classes of shareholder can receive PIDs gross. Please refer to the REIT section of the website for the categories of shareholder which generally qualify for exemption from the REIT UK withholding tax.
When is Shaftesbury Capital’s financial year end?
Shaftesbury Capital’s year end is 31 December. Shaftesbury Capital’s financial calendar can be viewed here.
When is Shaftesbury Capital’s next results announcement?
Shaftesbury Capital’s financial calendar can be viewed here.
How can I register my vote for the Shaftesbury Capital annual general meeting?
Information on how to vote, whether your shares are held on the UK section of the register or on the South African register can be found in the Notice of Meeting for the annual general meeting when it is published to shareholders and will also be made available on the annual general meeting webpage here.
Where can I get a copy of Shaftesbury Capital’s latest annual report or interim report?
Shaftesbury Capital’s financial reports can be downloaded here upon publication. Alternatively, please email [email protected] to request a hard copy of the report.
Why does Shaftesbury Capital use electronic communications?
We hope that you will be happy to receive communications electronically. However, if you would prefer to receive hard copies, please contact the relevant registrar. Shaftesbury Capital’s UK registrar is Link Group and our South African registrar is Computershare Investor Services. Contact details for each firm can be found here.
Why do I receive more than one copy of the Shaftesbury Capital annual report and accounts?
You will receive two sets of documents if you have elected to receive hard copies and your shareholdings are held in more than one shareholder account. If you would like to consolidate these accounts, please contact the relevant registrar. Shaftesbury Capitals UK registrar is Link Group and our South African registrar is Computershare Investor Services. Contact details for each firm can be found here.
Can I donate my Shaftesbury Capital shares to charity?
If your shares are held on the UK register, and you wish to donate your shares to charity, you may use ShareGift. ShareGift is a charity share donation scheme for shareholders who may wish to dispose of a small quantity of shares where the market value makes it uneconomical to sell on a commission basis. Further information can be found on its website www.sharegift.org or by calling them on 020 7930 3737.
If your shares are held on the South African register and you wish to donate them to charity, you may use SCS. SCS is a charity share donation scheme for shareholders who may wish to dispose of small holdings of shares that are too costly to sell via a stock broker on a commission basis. Further information can be found at www.strate.co.za, by emailing [email protected] or by calling 0800 202 363 or +27(0) 11 870 8207 if you are phoning from outside South Africa.
How do I move my shares between the UK main register (LSE) and the South African branch register (JSE?)
If you would like to transfer shares between the UK and South African share registers, please contact the relevant registrar, however it is recommended that you first speak your financial advisor or accountant.
Shaftesbury Capital’s UK registrar is Link Group and our South African registrar is Computershare Investor Services. Contact details for each firm can be found here.
What do I do if I receive an unsolicited or suspicious phone call from a purported "broker"?
Shareholders are advised to be wary of any unsolicited calls, mail or emails that offer free advice, the opportunity to buy shares at a discount or to provide free company reports. Such approaches are often investment scams. Information on how to protect yourself from investment scams can be found at www.fca.org.uk/scams or by calling the FCA’s consumer helpline on 0800 111 6768.
More information can be found on the shareholder warning page here.
I was a shareholder in Shaftesbury PLC. What do I do with my existing share certificate?
You should receive a new share certificate for your holdings in Shaftesbury Capital PLC. Once received, you no longer need to retain your Shaftesbury PLC share certificate.
I was a shareholder in Shaftesbury PLC, can I still cash my uncashed dividend cheques with my bank?
Please contact Equiniti either by email via http://help.shareview.co.uk, telephone at +44 (0) 371 384 2294 (lines are open 8.30am to 5.30pm UK time, Monday to Friday excluding public holidays in England and Wales), or post at Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom.
I was a shareholder in Shaftesbury PLC. I’ve lost my dividend cheque, who do I contact if I need a replacement dividend cheque?
Please contact Equiniti either by email via http://help.shareview.co.uk, telephone at +44 (0) 371 384 2294 (lines are open 8.30am to 5.30pm UK time, Monday to Friday excluding public holidays in England and Wales), or post at Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom.
I am a Capital & Counties Properties PLC shareholder. Will I be issued a new share certificate in Shaftesbury Capital PLC?
You will only receive a new hard copy share certificate in Shaftesbury Capital PLC if you are a shareholder that holds shares on the SA branch register and your shares are held in certificated form. No new share certificates will be issued to shareholders holding shares on the SA branch register in dematerialised form.
I was a shareholder in Shaftesbury PLC. Who should I contact if I have any queries the pre-date the merger?
Please contact the Company Secretary at [email protected]
I was a shareholder in Shaftesbury PLC. Where can I find historic dividend information required for my tax return?
Historic Shaftesbury dividend information can be found here.
I was a shareholder in Shaftesbury PLC. Does the merger have any tax implications for me?
You should seek independent tax advice. All information relating to the merger with Capco can be found here.